Privacy Policy

Privacy Statement

An overview of how we collect and use your information
Escape Play Limited (‘the Company’) takes your privacy seriously, and we want to let you know how we collect and use your information.
This overview covers:

1.The types of information we collect about you
2.How we collect and use it
3.Who we share it with
4.How we keep it safe and secure
5.Rights you have to your information

Our Privacy Notice applies to the personal data that the Group collects and uses.

Who we are

References in this Privacy Notice to ‘the Company’, ‘we’, ‘us’ or ‘our’ mean Escape Play Ltd of 6 Pentrich Road, Giltbrook Industrial Park, Giltbrook, Nottingham, NG16 2UZ.

We are the ‘Data Controller’ for the information in this overview. This means we’re responsible for how we collect and use your information.

1. Types of information we collect about you

When we use the term ‘personal data’ in our Privacy Notice, we mean information that relates to you and allows us to identify you. For example your name, address, contact details, and date of birth.
We only collect information about you from you. We’ll only collect and use your personal information in line with data protection laws.
You are responsible for making sure you provide accurate and up to date information, and for letting us know if anything changes. If you give us information about another person, such as someone who lives with you, you’ll need to tell them how to find the Privacy Statement and make sure they agree to their information being used for the purposes set out in it.

2. How we collect and use your information

We’ll only use your information when we’re allowed to by law, including:

  • to fulfil a contract we have with you such as a party booking, reserved table booking, class or event
  • to provide you with a membership to Escape
  • to provide you with marketing information relating to promotions, events and money saving offers
  • where you agree to it

3. Who we share your information with

We won’t give out or send your information to anyone else, at any time or for any reason.

4. How we keep your information safe and secure

Keeping information about you safe and secure is very important to us, so we keep and use it in line with the high standards required under data protection legislation.
We will only keep your information for as long as we legitimately need it. This might be for as long as you have a relationship with us, or longer where we need it for legitimate reasons such as legal, tax or regulatory purposes.

5. Rights you have to your information

From 25 May 2018 you have the following rights to the personal information we hold about you:

  • seeing what information we hold on you
  • updating incorrect information or in some instances you can ask us to get rid of it
  • objecting or restricting use of your information

If you wish to take up any of your rights or have a complaint about the way your personal information is handled, please contact info@escapeplay.co.uk or write to the Data Protection Manager at Escape Play Ltd, 6 Pentrich Road, Giltbrook Industrial Park, Giltbrook, Nottingham, NG16 2UZ.

We use cookies on our website. By using our website you agree to this Policy and you consent to our use of cookies in accordance with the terms of this Policy.

If you have any questions about privacy please contact us.

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Escape Entry Pricing

Under 1's Free

Aged 12 months up to 18 months £2.75

Aged 18 months up to 4 years £4.30

Aged 4 years up to 14 years £5.80

2 free adults per paying child

Additional adults £1 each

Childminders £2.75 per child (must have 2 or more children to receive this offer and proof of being a registered childminder. Mon - Fri Term Time Only)

Opening Times

Monday to Thursday 9.30am - 6.00pm

Friday & Saturday 9.30am - 7.00pm

Sunday 10.00am - 6.00pm 

Closed

Christmas Day

Boxing Day

New Years Day

Easter Sunday

Contact Us

11 + 1 =

Address

 

6 Pentrich Road

Giltbrook Industrial Park

Giltbrook

Nottingham

NG16 2UZ

Tel 0115 938 6206