Customer Testimonials

10/10 Excellent service at the food counter. Good, nice that I am recognised when we visit by staff members. Lovely, safe environment. Keep up the good work!! Mrs McCann

10/10 Brilliant… very clean and tidy. Ladies on food counter especially helpful. Staff deal with customers very well. Very impressed will be coming back!! Kirsty

Brilliant… all kids enjoyed it!! Very good customer service all staff are very friendly. Very clean equipment very good. Overall very good and well worth it, will be coming back for another party!! Sarah

Excellent!! Staff are very polite and friendly. I am always so impressed with how exceptionally clean the toilets are here… Thank you!! Rebecca

I thought the staff were very polite, helpful and very professional in their approach to their work and dealing with my children. Very clean play equipment, caterers for all ages overall very well equipped. I think Escape is a fun place to bring young and older children were mums can have peace of mind to sit and relax and have a chat with friends whilst children play and enjoy themselves…. a great day out for all! Miss Boulter

Great fun – love the fruity bowls & healthy bowls. Excellent customer service all staff are very friendly… Really Good!! Sarah

Excellent!!! Everyone has been great and they have done Escape proud!! A lot of parents invited to our party were very impressed with the whole timings. Hayley our party host really kept everything perfect. Had a fantastic time… A big Thank you!!! Satvir

Great experience, good customer service and staff are efficient. Escape was clean and tidy and equipment was good!! Andrew

Brilliant!! Excellent!! Staff are very efficient and have an approachable manner. The whole place is clean, safe and secure, this enables adults to sit back and have a coffee and relax. Joanne

Enjoyable and entertaining… good service some food expensive. Staff very polite. Escape is clean, spacious and worth the visit! M.Scott

Excellent… Good….. will be coming back!! Michael

Fab….. Kids loved it!! Staff are very helpful and friendly. Thoroughly enjoyed our stay will be visiting again soon! Michelle

Great! My little boy is 2 ½ and enjoyed all the apparatus. Very clean and maintained … a great experience! Rebecca

I have never been to escape before but I took my nephew and he loved it I was really impressed with how friendly and caring everybody was and the service they provided for the children it is a lovely environment to work in and as I only live a 5 minute walk from escape I would defiantly bring my nephew again and would love to work for the company Laura

Myself and my 2 children come to you about every 2 weeks. we find while our children happily play we can relax, have coffee and chit chat. we all have lovely time mums and children. Our girls did some creative pictures too which was lovely idea. I will be recommending you Leanne

Had a great time at escape, only thing is I have been looking for somewhere to have my little boys second birthday party on a weekend in November, I would have loved to have it at escape but the prices were a lot more expensive than there rivals Tina

We regularly take our 3 year old twin boys, and they absolutely love it! They ride the cars through the car wash to their hearts content, and then dive into the ball pit and sponge shapes, and then they drag Dad into the football/basketball area until everybody is worn out! All this and they haven’t even ventured into the ‘big boy’ area yet! Zoe

Best play centre we’ve visited. All staff were a credit. Well done all involved Jason

I really enjoyed bringing my little cousin to escape. The people were very friendlily and the service was great. He really didn’t want to leave. We have been a few times now and it’s still the same great fun it was the first time we came Charlotte

i’m having my daughters birthday party there I couldn’t think of a better place Tracy

Excellent provision for a wide age range. well done Kerry

It was that good I have had to buy some new socks as I have worn holes in my old ones the staff were very helpful it just great. Terry

Winner

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Reviews (source www.freeindex.co.uk)

5.0 out of 5

My five year old daughter has recently celebrated her birthday at Escape. From the moment we entered we felt thoroughly looked after. The children had a fantastic time on the play equipment followed by go-kart rides and party games in the disco room! The food was excellent and the staff extremely helpful. The hardest part was encouraging my daughter to leave! Would definately recommend.

4.7 out of 5

A modern and well thought out play centre with enough to keep the kids entertained for the 2 hour play session. Unlike most play centres it caters for a wider age range. I regularly take my 3 and 12 year old together. The staff are very polite and helpful, and the parents seating area is large, modern and comfortable. Coffee is excellent and they serve a good range of food at reasonable prices. It is a little more expensive than most centres but worth that bit extra.

4.0 out of 5

Bit more expensive than most play areas but worth it,lots of space, very comfy seating, the play equipment is excellent, very clean and tidy, my 6 yr old and 4 yr old nephew had a great time, so did I taking my 18 week old son on his first ride down a slide in the baby area, for an extra charge there are little bumper type cars you can go on, excellent baby changing facilities, a very good cafe with a wide choice of food and drink at reasonable prices, staff very friendly and the place was immaculate, very impressed and would recommend.

4.3 out of 5

One of the best soft play companies I have ever been to. It is perhaps a higher price but well worth it. The equipment is exceptional and has realy been well thought out.

3.7 out of 5

how nice to go to a play centre that is clean and modern, a joy for both Parents and Children alike to attend. Mine had a great time on the play frame which is suitable for older children aswell as little ones. The little cars were a added extra that my little boy loved !!! and how refreshing to get a real cup of coffee X A+++ all round

5.0 out of 5

Fantastic !! Top quality very modern up market family entertainment. Prices are as one would expect to experience the comfortable surroundings ,quality food and hot drinks for parents and the kids were treated with the upmost respect and all staff were extremeley helpfull. Go-karts are a must and parents can ride on with the kids too great fun!!